Returns & Exchanges
At Minimalist, we stand by the efficacy of our clean beauty formulas and offer a 30-day window for returns if you are not completely satisfied with your purchase. To maintain our commitment to sustainability, we process all returns with minimal waste and provide easy exchanges for different skin-type formulations.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid sustainable shipping label will be sent to your inbox to ensure a carbon-neutral transit back to our facility.
- 3.Package Securely
Place the product in its original glass bottle and minimalist packaging to prevent breakage during the return journey.
- 4.Receive Your Refund
After our laboratory team inspects the return, your original payment method will be credited within 5-7 business days.